Cancellation Policy
Indian Spiceworks LLP
Brand: Raswak
Website: www.raswak.com
Last Updated: [Insert Date]
At Raswak, we begin processing orders soon after they are placed so that products reach you as quickly as possible. For this reason, cancellation requests must be made within a limited time frame.
1. Order Cancellation
Customers may request cancellation of an order before the order has been dispatched.
Once the order has been shipped or handed over to the courier partner, we may not be able to cancel the order.
2. How to Request a Cancellation
If you wish to cancel your order, please contact our support team as soon as possible with your order details.
Cancellation requests can be made through:
- Phone: +91 7204236810
- Email: care@raswak.com
Our team will review the request and confirm whether the order can still be cancelled.
3. Refund for Cancelled Orders
If the cancellation request is approved before dispatch, the payment will be refunded to the original payment method used during purchase.
Refunds are generally processed within 4–7 working days, depending on the payment provider or bank.
4. Assistance for Special Situations
If you have placed an order by mistake or face any genuine issue related to your order, please contact us. We will make every reasonable effort to assist you and provide a suitable solution wherever possible.
5. Contact Us
For any questions related to order cancellations, please contact:
Indian Spiceworks LLP
Brand: Raswak
Email: care@raswak.com
Phone: +91 7204236810