Terms and Conditions

Indian Spiceworks LLP
Brand: Raswak
Website: www.raswak.com
Last Updated: [Insert Date]

These Terms and Conditions (“Legal Terms”) govern your access to and use of the website www.raswak.com and any related services, content, or products offered through the website (collectively referred to as the “Services”).

The website and Services are owned and operated by Indian Spiceworks LLP, the owner of the brand Raswak.

By accessing the website or purchasing products through it, you agree to be bound by these Legal Terms.

For any queries you may contact us at:
Email: care@raswak.com

1. ABOUT THE WEBSITE AND SERVICES

The website raswak.com provides information about Raswak products and allows users to purchase food products including spice blends, pickles, thokku, and related items.

The Services are intended primarily for use within India. Users accessing the website from other countries do so on their own initiative and are responsible for complying with applicable local laws.

2. ELIGIBILITY AND USER REPRESENTATIONS

By using the Services, you confirm that:

• all information you provide is true, accurate, and complete
• you have the legal capacity to enter into this agreement
• you will maintain and update your account information where necessary
• you will comply with all applicable laws and regulations
• you will not use automated means such as bots or scripts to access the website
• you will not use the website for illegal or unauthorised purposes

If any information provided by you is inaccurate or misleading, we reserve the right to suspend or terminate your access to the Services.

3. ACCOUNT REGISTRATION

Certain features of the Services may require you to create an account.

You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your account.

Indian Spiceworks LLP reserves the right to remove or change any username that we determine to be inappropriate, offensive, or misleading.

4. PRODUCT INFORMATION

We make every effort to display product information accurately, including product images, specifications, and descriptions.

However:

• colours and appearance may vary depending on screen displays
• food products may have natural variations in texture or colour
• product availability cannot always be guaranteed

We reserve the right to discontinue products at any time without prior notice.

Prices may change at any time.

5. ORDERS AND PAYMENTS

When you place an order through the Services, you agree to provide accurate billing and shipping information.

We accept the following payment methods:

• UPI
• Credit Cards
• Debit Cards
• Other payment methods available at checkout

All transactions are processed in Indian Rupees (INR).

Applicable taxes and shipping charges will be added where required.

We reserve the right to:

• refuse or cancel orders
• limit quantities purchased per customer or household
• restrict purchases that appear to be made by resellers or distributors

If pricing errors occur, we reserve the right to correct them even after payment has been made.

6. RETURN POLICY

Please review our Return and Refund Policy available on the website before placing an order.

Due to the nature of food products, returns may be restricted except in cases of damaged, defective, or incorrect products.

7. INTELLECTUAL PROPERTY RIGHTS

All content available on the Services, including but not limited to:

• website design
• text and product descriptions
• photographs and graphics
• trademarks, logos, and brand elements
• software and source code

are the intellectual property of Indian Spiceworks LLP or its licensors.

The Raswak name, logo, and related marks are proprietary trademarks.

The content is provided solely for personal and non-commercial use.

You may not reproduce, distribute, modify, or commercially exploit any part of the Services without prior written permission.

8. ACCEPTABLE USE OF THE SERVICES

Users must not engage in activities that interfere with the functioning or security of the Services.

• collecting data or content from the website without permission
• attempting to access restricted areas of the website
• impersonating other users
• transmitting malicious software or viruses
• disrupting website operations
• harassing other users or employees
• copying or reverse engineering website software
• creating automated tools such as scrapers or bots
• using the Services to compete with or harm the Raswak brand

Violation of these rules may result in suspension or termination of access.

9. USER CONTRIBUTIONS AND FEEDBACK

The Services may allow users to submit feedback, suggestions, or other content (“Contributions”).

By submitting Contributions you confirm that:

• the content does not infringe the rights of any third party
• the content is lawful and not misleading
• you have the necessary rights and permissions to submit the content

You retain ownership of your Contributions but grant Indian Spiceworks LLP the right to use such content for operational or promotional purposes.

We are not responsible for statements made in user-generated content.

10. SERVICE MANAGEMENT

• monitor the Services for violations of these Legal Terms
• restrict access to the Services where necessary
• remove content that violates our policies
• report unlawful activities to appropriate authorities

These actions may be taken without prior notice.

11. TERM AND TERMINATION

These Legal Terms remain in effect while you use the Services.

We reserve the right to suspend or terminate your access to the website if you violate these terms or applicable laws.

If your access is terminated, you may not create another account without permission.

12. WEBSITE AVAILABILITY AND MODIFICATIONS

We may update, modify, suspend, or discontinue any part of the Services at any time.

The website may occasionally experience downtime due to:

• maintenance
• technical issues
• system updates

Indian Spiceworks LLP is not liable for losses arising from service interruptions.

13. CORRECTIONS

The website may contain typographical errors or inaccuracies relating to product descriptions, pricing, or availability.

We reserve the right to correct such errors and update information at any time without prior notice.

14. DISCLAIMER

The Services are provided on an “as-is” and “as-available” basis.

To the maximum extent permitted by law, we disclaim all warranties regarding:

• accuracy of content
• uninterrupted website access
• security of the Services

Customers should review product ingredients carefully before consumption.

15. LIMITATION OF LIABILITY

Indian Spiceworks LLP, its partners, employees, and affiliates shall not be liable for indirect damages, loss of profits, loss of data, or business opportunities arising from the use of the Services.

16. INDEMNIFICATION

You agree to indemnify and hold harmless Indian Spiceworks LLP from claims arising from:

• your use of the Services
• your violation of these Legal Terms
• your infringement of third-party rights

17. USER DATA

We may store data necessary to operate the Services and process orders.

We are not responsible for loss or corruption of such data.

18. ELECTRONIC COMMUNICATIONS

By using the Services or communicating with us electronically, you consent to receive communications electronically.

19. GOVERNING LAW

These Legal Terms shall be governed by the laws of India.

20. DISPUTE RESOLUTION

Both parties agree to attempt informal negotiation before initiating formal legal proceedings.

21. GENERAL PROVISIONS

These Legal Terms constitute the entire agreement between you and Indian Spiceworks LLP.

22. CONTACT INFORMATION

Indian Spiceworks LLP
Brand: Raswak
Email: care@raswak.com